How long will it take for me to get my order and how can I track it?
Once you have ordered your product online, we will ship your order via Australia Post, usually dispatched from our warehouse within 24-48 business hours. Don't be impatient, it won't take long to receive your order at home.
But we know that some of you will want it in a hurry so just by paying a little extra, choose Express Post at checkout to get your order within the next business day from dispatch date for all Australian capital cities and major metro areas.
For those regional, rural and more remote customers we will try and get it to you as quickly as possible. To view a full listing of how fast we can get your package to you and information regarding all areas not covered by this service, check the AusPost site (all orders originate in Melbourne).
International orders are generally delivered within 5-10 business days.
Once your order is packed and dispatched, we will send you an email with a unique tracking number, this will allow you to track your order.
Will I have to pay tax and duties on my international order?
Your order may incur local duties and taxes. Duties and taxes are determined by the customs agency within your country. Payments of any duties and taxes is in the responsibility of the recipient, and these fees are collected at the time of delivery.
We know that you're not always home to receive your Rowing & Co. deliveries, so why not have them delivered somewhere more convenient?
MyPost Deliveries gives you more choice on where your parcels can be delivered - choose from up to 3,500 Post Offices, and 24/7 Parcel Lockers* in over 180 locations.
Get Started at Australia Post - find a location that's convenient for you, register to get a unique address, and use this when you shop with Rowing & Co.
*Terms and conditions and collection time limits apply.