Contact Us

Use the form on the right to contact us.

You can also contact us at support@rowingandco.com

312/380 Bay St
Brighton, VIC, 3186
Australia

In Rowing & Co. we have created a unique collection of swimwear. As an australian-based store we incorporate the culture and style of the beachside lifestyle into our mix and attitude. Our designs are original and fun, intended for all ages from babies and kids to their older brothers and their dads.

Returns & Exchanges

Returns & exchanges

We want you to be completely happy with your purchase so if you receive your item and within 14 days you change your mind we will be happy to arrange an exchange or refund of your purchase (excluding return postage costs).

 

How to return / exchange?

Before returning an order, please contact our customer service through support@rowingandco.com within 14 days of receiving your order and we will advise you how to return the goods.

 If you‘d like to exchange an item for a different size, please advise us of the replacement size required. Please note that exchanges are based on stock availability and may not always be available.

 Items must be returned in original condition and back in their original packaging, we will not accept merchandise that has been worn, used, soiled, altered, damaged or washed.

Once we receive your returned item and can confirm there is no damage or visible wear, your refund or exchange will be granted.

Please return the goods with the original invoice as proof of purchase. Return shipping must be a prepaid & traceable method to ensure safe and documented delivery. Rowing & Co takes no responsibility for missing incoming deliveries.

 

Faulty goods: 

We verify all our orders before shipping but if you find any damage please contact us and provide details:

*Goods damaged when the customer receives them.

*Goods show a manufacturing fault.